Part Time Sales Lead - Pinnacle Hills Promenade

Store•Rogers, AR

About The Position

The Sales Lead is a role model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing exceptional Guest service and supporting store operations.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Demonstrated judgment, initiative, self-direction, and ability to remain calm in challenging circumstances.
Ability to work in a dynamic and changing environment and handle ambiguous situations.
Strong service orientation and ability to connect with and inspire others.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.
Desire to develop, train, and support others’ success.

Responsibilities

As Floor Leader on Duty, provide exceptional Guest service and serve as a role model to ensure memorable Guest experiences.
Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues that the CWM and AWM are responsible for addressing.
As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
Create a warm and inclusive atmosphere, foster positive interactions, and help ensure each Guest leaves satisfied.
Meet brand standards and guidelines to uphold operational excellence and provide a seamless Guest experience.
Demonstrate team commitment by being dependable, engaged, and helpful.
Support store financial goals and compliance with company policies, procedures, and standards.
Demonstrate sound decision-making, judgment, and execution; help create an Experience First culture; achieve assigned goals; consistently execute operational standards; and respond to stakeholder feedback.