Part Time Sales Lead - Menlo Park Mall

Build-A-Bear Workshop • Edison, NJ

20h • $18 - $18

About The Position

The Sales Lead is a role model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs and supports Bear Builders, models Experience First behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

Performance is measured by the ability to support store financial goals and compliance with company policies, procedures, and standards. Evaluation areas include decision-making, judgment and execution; creating an Experience First culture for Guests and associates; achieving assigned goals; consistently executing operational standards; and stakeholder feedback. Supervisors may assign additional functions and requirements as appropriate.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrive in an Experience First environment.
• Connect with and inspire others to achieve results.
• Enjoy meeting and interacting with new people.
• Have a “How can I help” attitude.
• Have a strong desire to develop, train, and support others’ success.
• Exercise good judgment in ambiguous situations.
• Display strong initiative and self-direction.
• Thrive in a dynamic and changing environment.
• Remain calm when faced with challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service as a role model to create memorable experiences.
• Guide, support, and direct associates to ensure smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues that the CWM and AWM are responsible for addressing.
• As a Bear Builder, actively engage with Guests and provide exceptional service using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere, foster positive interactions, and help ensure each Guest leaves satisfied.
• Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.

Benefits

• Associates may earn a monthly bonus based on their store’s sales results versus plan.
• The company describes its benefits as comprehensive and competitive; a full benefits list is available on its careers benefits webpage.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED