Sales leader, Metro crossing

Knitwell Group • Council Bluffs, IA

2d • Onsite

About The Position

The Sales Lead creates an engaging environment for associates and customers and partners with the Store Manager to execute daily action plans. This role helps ensure smooth store operations, an appealing store environment, and associates who are trained and motivated to reach their potential. The Sales Lead uses operational knowledge to step into the Manager role when needed and guides the team with support from store leaders.

The role focuses on delivering customer-focused shopping experiences, sharing product and service knowledge, coaching associates, supporting store operations, and partnering with store leadership to identify opportunities and drive results.

Requirements

• 1–3 years of retail experience.
• High school diploma or equivalent.
• Passion for styling and enjoyment of working with people.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

• Welcome customers, understand their needs, and support their shopping experiences.
• Share knowledge of products and services to outfit and inspire customers.
• Use the company selling model to empower teams to exceed customer expectations.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Partner with store leaders to identify business opportunities and drive results.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Follow brand guidelines, operational requirements, and asset protection policies.
• Step into the Manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED