Sales Lead, Annapolis Mall

Knitwell Group • Annapolis, MD

5d • $16 - $20 • Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and supports employees in expressing their authentic selves. The Sales Lead is a key team member who supports and models excellent customer experiences, provides personalized service, and guides and supports associates. The role has a direct impact on both customer and associate experiences. In collaboration with the Store Manager, the Sales Lead develops expertise in store functions and is prepared to step in as manager when needed.

The position is regular, part-time, and based at the Annapolis Mall store in Annapolis, Maryland. The listed pay range is $16.00–$20.00 per hour. The company is an equal opportunity employer and provides reasonable accommodations for qualified applicants and employees, subject to applicable requirements.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• Six months of retail sales experience.
• Management experience.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to support a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions, and use available tools to provide customers with a seamless omnichannel shopping experience.
• Step into the manager role when needed.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed