Sales Lead, The Shops at Rockvale

Knitwell Group • Lancaster, PA

5d • Onsite

About The Position

As a Sales Lead at Lane Bryant, you create an engaging environment for associates and customers and partner with the Store Manager to execute daily action plans. You help maintain smooth store operations, an appealing store environment, and a team of trained and motivated associates. With your operational knowledge, you can step into the Manager role when needed and guide the team with support from store leaders.

You welcome customers, understand their needs, and support their shopping experiences by sharing product and service knowledge. You help associates exceed customer expectations, coach and motivate the team, identify business opportunities, and support store leadership with daily operations, staffing productivity, communications, onboarding, brand guidelines, and asset protection.

This is a regular, part-time position at the Rockvale Square Outlet store in Lancaster, Pennsylvania.

Requirements

• 1–3 years of retail experience.
• High school diploma or equivalent.
• Passion for styling and love of working with people.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

• Welcome customers, engage with them to understand their needs, and support their shopping experiences.
• Share knowledge of products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Partner with store leaders to identify business opportunities and drive results.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Adhere to brand guidelines, operational requirements, and asset protection policies.
• Step into the Manager role when needed.

Benefits

• 401(k) plan
• Merchandise discounts, with eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED