Associate, The Shops at Rockvale

Knitwell Group • Lancaster, PA

5d • Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement that contributes to company goals. The role welcomes customers, represents the brand through fashion and product knowledge, and integrates the OMNI experience. Associates support store operations, prioritize tasks to meet customer and business needs, protect company assets, maintain a safe workplace, and follow company policies and applicable employment laws. The position is part-time at the Rockvale Square Outlet store in Lancaster, Pennsylvania.

Requirements

• Strong written and verbal communication skills.
• Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency and confidence using mobile technology, including registers and iPads, to engage with customers.
• Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move objects weighing up to 50 pounds in all directions with assistance as available.
• Frequently retrieve merchandise above shoulder level, which may require climbing a ladder up to 12 feet; occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

• Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

• Create a warm and welcoming store environment through customer engagement.
• Identify customer needs and wants through intentional conversation.
• Use company resources to reinforce the brand experience and build strong customer relationships.
• Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
• Support operational needs as required.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Protect company assets and maintain a safe work environment.
• Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and advancement opportunities across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed