Full Time Sales Lead

Pandora•South Valley Stream, NY
•$20 - $25

About The Position

The Sales Lead is an enthusiastic brand ambassador who is immersed in Pandora’s brand, culture, and products and takes pride in delivering exceptional customer experiences. The role supports both Managers and Sales Associates and contributes to the store’s success. Sales Leads build genuine connections with customers, exceed individual and store sales goals, share product knowledge, foster brand loyalty, and help create memorable shopping experiences. They also coach and inspire the sales team, encourage accountability, and provide real-time feedback and guidance to help team members achieve key performance indicator (KPI) goals. The position requires a flexible schedule that includes nights, weekends, and holidays. It may involve standing for extended periods, lifting more than 50 pounds, and arriving at work on time. Applicants will be asked to complete an assessment emailed after submitting an application.

Requirements

  • At least 2 years of experience in a high-performance selling environment.
  • Strong written and verbal communication skills.
  • Ability to connect with people at all levels of the organization and engage an audience.
  • Business acumen and analytical thinking, with the ability to deliver positive results.
  • Strong time-management skills, including setting and adjusting priorities and delegating tasks.
  • Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
  • At least 18 years of age and able to provide proof of identity and eligibility to work.
  • Availability for a flexible schedule that includes nights, weekends, and holidays.
  • Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.
  • Completion of an assessment emailed after application submission.

Responsibilities

  • Exceed individual and store sales goals by building genuine connections with customers.
  • Represent Pandora’s brand and culture as an enthusiastic brand ambassador.
  • Use product knowledge to create memorable shopping experiences and build brand loyalty.
  • Pursue commercial targets and key performance indicators (KPIs), contributing to store performance.
  • Engage customers authentically and foster lasting relationships beyond individual transactions.
  • Coach and inspire the sales team, promote accountability for individual and store performance, and provide real-time feedback and guidance to help achieve KPI goals.
  • Support Managers and Sales Associates in delivering successful in-store operations.

Benefits

  • Base pay plus bonus compensation.
  • 401(k) plan.
  • Medical, dental, and vision benefits.
  • Short- and long-term disability coverage.
  • Basic life and accidental death and dismemberment (AD&D) coverage.
  • Anniversary gift cards and product discounts.
  • Learning and development programs, continuous feedback, and LinkedIn Learning.
  • Tuition reimbursement.
  • Paid time off, including vacation, personal, and sick time, birthday and celebration days, and paid holidays.
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