Sales Lead (Key Holder) Part-time

Williams-Sonoma•Winter Park, FL

About The Position

The Sales Lead (Key Holder) inspires customers to express themselves in their homes and brings the brand to life by helping them discover products suited to the way they entertain. The role drives sales by building connections and fostering lasting customer relationships. The Sales Lead supports store management, supervises store operations during manage-on-duty shifts, and models sales generation and customer service while prioritizing the customer experience. The role also helps maintain a fair, respectful workplace in keeping with the company’s People First Philosophy.

Requirements

  • Effective communication, organization, and leadership skills.
  • Ability to motivate and influence others through personal actions and example.
  • Must be able to remain mobile on the sales floor for extended periods.
  • Must be able to lift and mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques.
  • Part-time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must cover two separate days.
  • Greater availability is required to be scheduled for 20 or more hours weekly.

Nice To Haves

  • 1–3 years of retail sales experience; shift supervision experience preferred.
  • 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.

Responsibilities

  • Create engaging customer experiences by sharing expertise on enhancing the home.
  • Support the management team with opening and closing routines, register functions, and back-office procedures.
  • Provide supervision to help the store meet financial goals and ensure associates deliver World-Class service.
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards during manage-on-duty shifts.
  • Perform the Selling Captain role, modeling sales generation and customer service for sales associates and prioritizing the customer experience.
  • Maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Benefits

  • A discount on all Williams-Sonoma, Inc. brands.
  • A 401(k) plan and other investment opportunities.
  • A wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits and dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
  • Cross-brand and cross-functional career opportunities.
  • Online learning opportunities through brand-specific resources and WSI University.
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