Sales Lead Westfield North Bridge

KnitWell Group•Chicago, IL
•Onsite

About The Position

As a Sales Lead, you partner with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. You uphold brand standards and help shape a positive team culture, setting a clear direction for achieving team goals. You model a welcoming, customer-centered environment and create memorable, personalized experiences that reflect the company’s hospitality culture. The role supports general store operations, including opening and closing, cash handling, scheduling, inventory management, and merchandise replenishment. It also involves sharing brand priorities and product knowledge, coaching team members, supporting associate development, and contributing ideas to the store leadership team.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • At least 18 years old.
  • Ability to develop strong customer and peer relationships.
  • Team-player mindset with a high level of ownership and initiative.
  • Flexible availability, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

  • Two years of retail management experience preferred.

Responsibilities

  • Assist the store leadership team with general store operations, including opening and closing responsibilities.
  • Share brand priorities, initiatives, and messages with store teams.
  • Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
  • Coach and encourage the team to stay on track with performance goals.
  • Perform operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
  • Stay knowledgeable about current sales, promotions, and store policies.
  • Support associate development, provide coaching feedback, and assist with scheduling when needed.
  • Share ideas and insights with the store leadership team.
  • Contribute to a positive work environment through teamwork with peers and leaders.
  • Create welcoming, customer-centered experiences for customers.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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