Sales Lead Westfield North Bridge

Knitwell Group • Chicago, IL

2d • $18 - $23 • Onsite

About The Position

WHBM is built on the fashion contrast of white and black and inspires independent women through modern, timeless styles. The Sales Lead partners with store leaders to supervise the team, lead by example, and support leadership responsibilities as needed. The role upholds brand standards, contributes to a positive team culture, and helps the team achieve its goals through clear direction and support. The Sales Lead models a welcoming, customer-centered environment and creates memorable, personalized experiences that reflect the company’s culture of hospitality.

The position assists with store operations and leadership, including opening and closing, sharing brand priorities, and supporting sales-floor execution. It also involves coaching associates, supporting development and scheduling, carrying out operational activities, and collaborating with store leaders and peers.

This is a regular, part-time position at the Westfield North Bridge WHBM store in Chicago, Illinois. The listed pay range is $18.05–$22.55 per hour.

Requirements

• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team-player mindset with a high level of ownership and initiative.
• Flexible availability, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

• Passion for the brand, fashion, and empowering confidence.
• Two years of retail management experience preferred.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and using an omni-channel approach.
• Coach and encourage the team to stay on track with performance goals.
• Execute operational activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Stay knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment through teamwork with peers and leaders.
• Create welcoming, customer-centered experiences that reflect the company’s culture of hospitality.

Benefits

• Optional medical insurance
• Optional dental insurance
• Optional vision insurance
• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed