Sales Lead, Part-Time - Westport

Faherty Brand•Westport, CT

6h•$22 - $25•Onsite

About The Position

The Sales Lead partners with other members of the leadership team to support timely follow-through and execution of company directives and standards. Through planning, time management, team development, and delegation, the role helps create an inclusive store environment that reflects Faherty Brand values and culture. The Sales Lead provides timely, actionable feedback to support inclusion, compliance, and individual and team performance, and uses business tools and local market insight to maximize results across People, Sales, Visual Merchandising, and Operations. The role supports customer-focused selling and client retention, store operations and cash procedures, visual presentation and replenishment, and team motivation and development. The Sales Lead is expected to help maintain a positive and organized store, communicate results and opportunities to the Store Leader, and contribute to a seamless customer experience across retail and ecommerce.

Requirements

Multiple years of leadership experience in a similar scope, or a proven record of effectiveness and high performance in an internal role for at least 6 months.
Omnichannel awareness and the ability to help lead a team in providing a seamless customer experience across retail stores and ecommerce platforms.
Technology and app proficiency, including Google Suites and Microsoft Office.
Strong communication skills across multiple channels.
Demonstrated ability to assist a leadership team with coaching and development.
A proven record of personal success in retail, reflected in consistently exceeding individual and team sales and performance goals.
Ability to work during store business hours, including nights, weekends, and holidays.
Ability to bend, reach, and stretch for products; lift, carry, and move at least 40 lbs; climb ladders; move around regularly; and stand for extended periods.

Nice To Haves

Leadership experience with high-growth direct-to-consumer retail brands is preferred.
Familiarity with industry-related blogs and feeds.

Responsibilities

Partner with the leadership team to execute company directives and standards.
Plan, manage time, develop team members, delegate, and provide actionable feedback to support performance and inclusion.
Create a store environment that embodies Faherty’s core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention through personalized client outreach and by maintaining current client information, requests, and product feedback.
Assist with planning and executing in-store events.
Analyze business metrics and use business tools and market-specific insight to identify improvement opportunities and drive results.
Manage operational excellence, including cash procedures such as opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively, collaborate on monthly supply orders, and support the monthly store assessment.
Prepare the store and team for success and communicate successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area, and reinforce brand standards through visual presentation.
Support seasonal floor moves and work with the team to keep the sales floor restocked based on sell-through.
Uphold goals and high standards, foster a positive atmosphere, recognize individual and team performance, communicate effectively, and build trust through collaboration.