Sales Advisor - Westport Row

Warby Parker•Westport, CT
•$17 - $19

About The Position

Warby Parker is seeking a Sales Advisor to provide excellent customer service and represent the company’s values and brand philosophy in its retail locations. The role has a direct impact on retail success through customer interactions, process ideation and improvement, and special projects. Sales Advisors help make glasses shopping an exceptional experience by sharing product knowledge, offering style advice, and supporting customers and teammates.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to adapt, solve problems proactively, and react quickly to unexpected situations.
  • Ability to communicate effectively with a variety of people.
  • Organized, attentive, and detail-oriented.
  • Positive team player who leads by example.
  • Excited to work and learn at a fast-paced, high-growth company.
  • Energetic self-starter with an entrepreneurial spirit.
  • Not listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker's values and brand philosophy on the sales floor.
  • Provide excellent customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of customers and teammates and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health, vision, and dental insurance for full-time employees.
  • Life and AD&D insurance for full-time employees.
  • Paid sick leave.
  • Paid holidays for full-time employees.
  • Vacation days per year for full-time employees.
  • Retirement savings plan (401(k)) for full-time employees.
  • Parental leave for full-time employees, including non-birthing parents.
  • Short-term disability for full-time employees.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program (EAP).
  • Bereavement Support for full-time employees.
  • Optical Education Reimbursement for full-time employees.
  • Free eyewear.
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