About The Position

The Sales Lead drives personal sales and performance goals while delivering an exceptional customer experience and exemplifying Purple’s values. The role also helps develop and coach team members. It offers an opportunity to grow selling skills, master product knowledge, and become a top seller in Purple’s retail stores. The position makes strategic sales decisions aligned with Purple’s values, monitors personal performance, and supports a positive work environment. The Sales Lead follows retail safety and operational policies, maintains visual and operational standards, and learns and communicates product knowledge to meet customers’ needs. This part-time position is expected to work approximately 15–29 hours per week, though actual hours may vary based on business needs. The role requires a flexible schedule that may include evenings, weekends, and holidays.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience working in a retail environment.
  • Comfort learning and adapting to new technology.
  • Strong interpersonal communication capabilities.
  • Customer service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Desire to improve selling behavior and problem solving.
  • Understanding of basic business management functions.
  • Enthusiasm and a positive attitude.
  • Proven competencies in effective communication.
  • Willingness to learn and tackle new challenges.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to meet the physical requirements of the role, with reasonable accommodation as applicable.

Responsibilities

  • Make strategic sales decisions aligned with Purple’s values.
  • Drive individual sales and results through sales strategies that meet performance metrics.
  • Set personal goals, take ownership of results, monitor progress, and track performance.
  • Exhibit selling behavior aligned with Purple’s strategy and continue developing selling skills, performance, and product knowledge.
  • Help foster a positive work environment and help develop and coach team members.
  • Follow Purple retail policies, including safety and operational standards.
  • Use company resources to uphold visual and operational standards.
  • Provide excellent customer service and demonstrate a solution-oriented mindset.
  • Learn and communicate product knowledge to match customers’ needs.
  • Demonstrate company values through behavior.

Benefits

  • 401(k) match
  • Employee discount
  • Complimentary mattress
  • Monthly commissions on qualifying mattress sales, subject to commission agreement terms and conditions
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