Sales Lead, Part-Time - Coconut Grove

Faherty Brand•Coconut Grove, FL

About The Position

The Sales Lead partners with the leadership team to support timely execution of company directives and standards. Through planning, time management, team development, and delegation, this role helps create an inclusive store environment that reflects Faherty Brand values and culture. The Sales Lead provides timely, actionable feedback to support inclusion, compliance, and individual and team performance, and uses business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. The role supports a positive, customer-focused store experience; processes sales, returns, and exchanges; manages client outreach and information; and assists with in-store events. It also contributes to business results, operational excellence, cash management, store assessments, visual standards, and team motivation and development.

Requirements

Multiple years of leadership experience in a similar scope.
At least six months of proven effectiveness and high performance in an internal role, as stated in the posting.
Omnichannel awareness and ability to help lead a team in providing a seamless customer experience across retail stores and ecommerce platforms.
Technology and app proficiency, including Google Suites and Microsoft Office.
Strong communication skills across multiple channels.
Demonstrated ability to assist a leadership team with coaching and development.
Proven personal success in retail, reflected in consistently exceeding individual and team sales and performance goals.
Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
Availability during store business hours, including nights, weekends, and holidays.
Ability to bend, reach, stretch, lift, carry, and move at least 40 pounds; comfortable climbing ladders, moving regularly, and standing for extended periods.

Nice To Haves

Experience with high-growth direct-to-consumer retail brands is preferred.
Familiarity with industry-related blogs and feeds.

Responsibilities

Create a store environment that embodies the core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention, including personalized client outreach and maintaining current client information, requests, and product feedback.
Assist with planning and executing in-store events.
Analyze key business metrics and use business tools and market-specific insight to identify opportunities and drive results.
Track and account for cash procedures, including opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively, and collaborate with the leadership team on monthly supply orders.
Support monthly store assessments by preparing the store and team, and communicate successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area; reinforce brand standards through visual presentation.
Help support floor moves based on seasonal rollouts and partner with the team to keep the floor restocked based on sell-through.
Uphold and drive goals, foster a positive atmosphere, champion high standards, and recognize individual and team performance.
Communicate effectively and collaborate to build trust.
Partner with leadership to support company directives and standards through planning, delegation, team development, and actionable feedback.