Full Time Sales Lead

Pandora•Burlington, MA
•$20 - $25•Onsite

About The Position

The Sales Lead is an enthusiastic representative of the Pandora brand, culture, and products who helps deliver exceptional in-store customer experiences. The role supports Managers and Sales Associates and contributes to store success by building genuine connections with customers, meeting sales goals, sharing product knowledge, and strengthening brand loyalty. The Sales Lead also coaches and inspires the sales team, provides real-time feedback, and encourages accountability for individual and store performance and KPI achievement. Applicants must complete an assessment emailed after submitting an application.

Requirements

  • At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
  • Strong written and verbal communication skills.
  • Ability to connect with people at all levels of the organization.
  • Business acumen and analytical thinking that support positive results.
  • Strong time-management skills, including setting and adjusting priorities and delegating tasks.
  • Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
  • At least 18 years of age, with proof of identity and eligibility to work.
  • Ability to work a flexible schedule that includes nights, weekends, and holidays.
  • Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

  • Exceed individual and store sales goals by building genuine connections with customers.
  • Represent Pandora’s brand and culture as an enthusiastic brand ambassador.
  • Deliver memorable shopping experiences through excellent product knowledge and customer service.
  • Build brand loyalty and lasting customer relationships beyond individual transactions.
  • Meet commercial targets and key performance indicators (KPIs).
  • Coach and inspire the sales team, promoting accountability for individual and store performance.
  • Provide real-time feedback and guidance to help team members achieve their KPI goals.
  • Support Managers and Sales Associates in delivering successful store performance.

Benefits

  • Base pay plus bonus compensation.
  • 401(k) plan.
  • Medical, dental, and vision benefits.
  • Short- and long-term disability coverage.
  • Basic life and AD&D insurance.
  • Anniversary gift cards and product discounts.
  • Learning and development programs, continuous feedback, and LinkedIn Learning.
  • Tuition reimbursement.
  • Paid time off including vacation, personal, sick, birthday, and celebration days.
  • Paid holidays.
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