Full Time Sales Lead

Pandora • Brookline, MA

9d • Onsite

About The Position

The Sales Lead supports store managers and sales associates and plays an important role in the store’s success. The role requires deep familiarity with Pandora’s brand, culture, and products, and a commitment to providing exceptional customer experiences. The Sales Lead helps achieve individual and store sales targets, creates memorable shopping experiences, builds lasting customer relationships, and supports the team through coaching and real-time feedback. The position requires a flexible schedule that may include evenings, weekends, and holidays. Applicants must complete an assessment sent by email after submitting an application.

Requirements

• At least 2 years of experience in a high-performance sales environment.
• Strong written and verbal communication skills.
• Ability to connect with people at all levels of the organization and engage an audience.
• Business acumen and analytical thinking, with the ability to demonstrate and deliver positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• General computer software knowledge, including Microsoft Office 365, and familiarity with retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Ability to work a flexible schedule that includes evenings, weekends, and holidays.
• Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with customers.
• Embrace and promote the store culture and serve as a brand ambassador.
• Provide memorable shopping experiences by demonstrating strong product knowledge and building brand loyalty.
• Pursue business opportunities and achieve business goals and key performance indicators.
• Build lasting customer relationships through authentic engagement.
• Train and inspire the sales team, encourage accountability for individual and store performance, and provide real-time feedback and coaching to help team members achieve KPI goals.
• Support store managers and sales associates.

Benefits

• Base salary plus bonuses
• 401(k) plan
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability insurance
• Basic life insurance and accidental death and dismemberment insurance
• Anniversary gift cards
• Product discounts
• Learning and development programs
• Continuous feedback
• LinkedIn Learning
• Tuition reimbursement
• Paid vacation, personal days, sick days, birthday and celebration days, and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed