Sales Lead, Part-Time - Lake Forest

Faherty Brand•Lake Forest, IL
•Onsite

About The Position

The Sales Lead partners with the leadership team to carry out company directives and standards, using planning, time management, team development, and delegation to create an inclusive environment aligned with Faherty Brand values and culture. The role provides timely, actionable feedback to support inclusion, directive compliance, and individual and team performance. It uses business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. The Sales Lead supports customer-focused selling, guest capture and retention, personalized client outreach, client information management, and in-store events. The role also analyzes business metrics, supports operational excellence and cash management, helps prepare the store for monthly assessments, maintains visual standards and product availability, and motivates and develops team members. This is a part-time position in Lake Forest, Illinois. The stated pay range is $23–$25 USD. The role requires availability during store business hours, including nights, weekends, and holidays, and involves standing for extended periods, moving around, climbing ladders, and handling products weighing at least 40 pounds.

Requirements

  • Multiple years of leadership experience in a similar scope.
  • At least six months of demonstrated effectiveness and high performance in an internal role, where applicable.
  • Omnichannel awareness and ability to help lead a team in delivering a seamless customer experience across retail stores and ecommerce platforms.
  • Comfort with technology and apps, including Google Suites and Microsoft Office.
  • Strong communication skills across multiple channels.
  • Demonstrated ability to assist a leadership team with coaching and development.
  • Proven personal success in retail, reflected in consistently exceeding individual and team sales and performance goals.
  • Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
  • Availability during business hours, including nights, weekends, and holidays.
  • Ability to bend, reach, and stretch for products; lift, carry, and move at least 40 pounds; climb ladders; move around regularly; and stand for extended periods.

Nice To Haves

  • Experience with high-growth direct-to-consumer retail brands.
  • Familiarity with industry-related blogs and feeds.

Responsibilities

  • Partner with the leadership team to support timely execution of company directives and standards.
  • Use planning, time management, team development, and delegation to create an inclusive environment aligned with brand values and culture.
  • Provide actionable feedback to support inclusion, directive compliance, and individual and team performance.
  • Represent the brand positively and use business tools and market-specific insight to maximize results in People, Sales, Visual Merchandising, and Operations.
  • Create a customer-focused store environment embodying the core value of Spreading Good Vibes.
  • Process in-store sales, returns, and exchanges.
  • Drive guest capture and retention through personalized client outreach.
  • Maintain up-to-date client information, requests, and product feedback.
  • Assist with planning and executing in-store events.
  • Analyze key business metrics and identify opportunities to improve performance.
  • Use business tools and market-specific insight to drive results.
  • Manage operational excellence, including cash procedures such as opening and closing registers, bank deposits, and change orders.
  • Use available resources consistently and effectively.
  • Collaborate with the leadership team on monthly supply orders.
  • Support monthly store assessments and prepare the store and team for success.
  • Communicate store successes and opportunities to the Store Leader.
  • Maintain a neat, clean, and organized sales floor and register area.
  • Represent and reinforce brand standards through strong visual presentation.
  • Help support floor moves based on seasonal rollouts.
  • Partner with the team daily to keep the floor fully restocked based on sell-through.
  • Uphold and drive goals while fostering a positive atmosphere.
  • Champion high standards, recognize individual and team performance, communicate effectively, and collaborate to build trust.
  • Assist with coaching and developing team members.

Benefits

  • Health benefits
  • 401(k) plan with company match
  • Incentives program
  • Commuter options and benefits
  • Generous employee discount
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