Sales Lead, Part-Time - Lake Forest

Faherty Brand•Lake Forest, IL

11d•$23 - $25•Onsite

About The Position

The Sales Lead partners with the store leadership team to execute company directives and standards through planning, time management, team development, and delegation. The role helps create an inclusive environment that reflects Faherty Brand values and culture, provides timely, actionable feedback, and supports individual and team performance. The Sales Lead uses business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. Responsibilities span sales and customer experience, store operations, visual standards, and team leadership. The Sales Lead processes transactions, builds customer relationships, supports events, tracks business performance, maintains cash procedures and store readiness, helps execute visual floor moves, and motivates and develops the team. The role requires availability during store business hours, including nights, weekends, and holidays, and involves regular movement, standing, ladder use, and handling products weighing at least 40 pounds.

Requirements

Multiple years of leadership experience in a similar scope, or a proven record of effectiveness and high performance in an internal role for at least six months.
Omnichannel awareness and ability to assist in leading a team to provide a seamless experience across retail stores and ecommerce platforms.
Technology and app proficiency, including Google Suites and Microsoft Office.
Strong communication skills across multiple channels.
Demonstrated ability to assist a leadership team with coaching and development.
Proven personal success in retail, reflected in consistently exceeding individual and team sales and performance goals.
Passion for contributing to a purpose-driven brand and demonstrating advocacy through business.
Available to work when the store is open, including nights, weekends, and holidays.
Able to bend, reach, stretch, lift, carry, and move at least 40 pounds; comfortable climbing ladders, moving regularly, and standing for extended periods.

Nice To Haves

Experience with high-growth direct-to-consumer retail brands.
Familiarity with industry-related blogs and feeds.

Responsibilities

Partner with the leadership team to support timely execution of company directives and standards.
Create a store environment that embodies Faherty’s core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention through personalized client outreach.
Maintain current client information, requests, and product feedback.
Assist with planning and executing in-store events.
Analyze business metrics and use business tools and market-specific insight to identify opportunities and drive results.
Manage cash procedures, including opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively; collaborate with the leadership team on monthly supply orders.
Support monthly store assessments and prepare the store and team for success.
Communicate store successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area.
Reinforce brand standards through strong visual presentation and support seasonal floor moves.
Partner with the team to keep the sales floor fully restocked based on sell-through.
Uphold and drive goals, foster a positive atmosphere, and champion high standards.
Recognize and highlight individual and team performance.
Communicate effectively and collaborate to build trust.