Sales Lead- Full-time

J. Jill • Mission Viejo, CA

2d • Onsite

About The Position

The Sales Lead supports store leadership in driving sales and supporting the team while creating meaningful customer connections and delivering an exceptional shopping experience. The role contributes to store performance, team development, community engagement, and store operations, while embracing J.Jill’s inclusive culture and customer-focused brand.

Requirements

• At least 1 year of retail experience, preferably in women’s specialty retail or a strong sales and customer-focused environment.
• Passion for customer service and building meaningful relationships.
• Ability to support, inspire, and motivate a team.
• A track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to meet the listed physical requirements, including standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, handling merchandise, climbing ladders, operating POS registers and company mobile devices, and lifting and carrying up to 30 pounds; joint or team lifting may be required.

Nice To Haves

• Experience in women’s specialty retail.

Responsibilities

• Develop and maintain strong customer relationships through genuine interactions and serve as a role model for the team.
• Support community engagement initiatives to strengthen the brand’s presence.
• Assist in training and developing team members by leading by example and providing coaching and support.
• Help drive store performance by identifying customer needs, offering personalized styling recommendations, and contributing to sales targets.
• Maintain knowledge of J.Jill products to help customers make purchasing decisions.
• Assist with store operations, including opening and closing, serving as manager on duty, visual merchandising, floor sets, inventory management, and following company policies.
• Take ownership of assigned responsibilities, address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Adapt communication to different settings, organizational levels, and audiences.
• Perform additional responsibilities as assigned to support store success.

Benefits

• Competitive hourly wage with performance-based incentives.
• Associate discount.
• Opportunities for career growth.
• Supportive and inclusive team environment that values community engagement.
• For full-time associates: medical, dental, vision, 401(k), paid time off, and tuition reimbursement.
• Employee Assistance Program.
• Additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed