Sales Lead (LOFT Store _ Dallas, TX)

KnitWell Group • Dallas, TX

22h • Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and supports employees in expressing their authentic selves. The Sales Lead is a key team member who supports and models excellent customer experiences, delivers personalized service, and provides guidance and support to associates. The role affects both the customer and associate experience and collaborates with the Store Manager to learn store functions and step in as manager when needed.

The Sales Lead represents the brand, supports onboarding and team development, promotes an inclusive store environment, and upholds visual and operational standards with a focus on customers. The role uses tools and technology to support a customer-focused, profitable business and a seamless omnichannel shopping experience. It also involves coaching associates, building productive team relationships, and providing feedback in the moment.

Requirements

• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• One year of retail sales experience (preferred).
• Key Holder, Sales Lead, or training experience (preferred).

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates improve customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed