About The Position

The Sales Lead works in the Sophia M. Sachs Butterfly House Gift Shop at the Missouri Botanical Garden Butterfly House. The role supports the store management team with day-to-day operations and helps ensure guests have an exceptional shopping experience. The Sales Lead engages guests and creates entertaining, fun, exciting, and memorable experiences while representing the venue and its team.

Requirements

  • Prior retail keyholder, retail supervisory, cash-handling, and customer service experience.
  • Strong merchandising skills.
  • Able to work irregular schedules on weekdays, weekends, early evenings, and holidays to support business needs.
  • Enjoy interacting with people of all ages.
  • Able to proactively intercept and engage customers, demonstrate products in a positive, welcoming, and outgoing manner, and effectively communicate product features.
  • Welcoming, positive, engaging, and friendly toward guests, team members, and venue staff.
  • Must be 18 years or older.

Responsibilities

  • Support the store management team in day-to-day operations.
  • Provide exceptional guest service and help ensure guests have the best possible shopping experience.
  • Engage guests and create an entertaining, fun, exciting, and memorable experience.
  • Proactively engage customers and demonstrate products while communicating product features.
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