Full Time Sales Lead

Pandora • Burlington, MA

5d • $20 - $25 • Onsite

About The Position

The Sales Lead is an enthusiastic brand ambassador who immerses themselves in Pandora’s brand, culture, and products. The role supports Managers and Sales Associates and contributes to in-store success by delivering exceptional customer experiences, achieving sales goals, and building lasting relationships with customers. The Sales Lead also coaches and inspires the sales team, promotes accountability, and provides real-time feedback and guidance to help the team achieve KPI goals. Applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking that support positive results.
• Strong time-management and prioritization skills, including the ability to delegate tasks.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Flexible availability for nights, weekends, and holidays.
• Ability to stand for extended periods and lift more than 50 pounds.
• Ability to arrive at work on time.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with customers.
• Embrace and promote the store culture and act as a brand ambassador.
• Deliver memorable shopping experiences through product knowledge and brand loyalty.
• Meet commercial targets and key performance indicators, and contribute to strong results.
• Engage customers authentically and foster lasting relationships beyond individual transactions.
• Coach and inspire the sales team, encourage accountability for individual and store performance, and provide real-time feedback and guidance to help achieve KPI goals.
• Support Managers and Sales Associates in delivering in-store success.

Benefits

• Base pay plus bonus compensation.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Basic life and AD&D coverage.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• Paid time off, including vacation, personal, sick, birthday, and celebration days, as well as paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed