Sales Lead- Alhambra

The Salvation Army Southern California•Alhambra, CA

6h•Onsite

About The Position

The Sales Lead supports the daily operations of The Salvation Army Adult Rehabilitation Center thrift store and partners with the Store Manager to provide a positive shopping and donor experience. The role contributes to the success of the Adult Rehabilitation Program through retail operations, customer service, merchandising, inventory management, and support of store employees and program participants. The posting describes this as a part-time position at the Alhambra store, though it also refers to the Pasadena main thrift store. The Sales Lead assumes responsibility for day-to-day store operations when the Store Manager and/or Assistant Manager is absent, including personnel matters, cash handling, scheduling, store security, and safety. Work schedules are set by management, and employees must be flexible to ensure adequate store coverage. Part-time shifts may include evenings, weekends, and holidays.

Requirements

High school diploma or equivalent.
At least one year of previous retail experience.
Pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, and pull objects such as files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, hand trucks, and other carts.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.
Flexibility to work management-determined schedules to ensure store coverage; part-time shifts may include evenings, weekends, and holidays.

Nice To Haves

Supervisory experience is preferred.

Responsibilities

Partner with the Store Manager in daily store operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Oversee day-to-day store operations, including personnel and cash handling, when the Store Manager and/or Assistant Manager is absent, and discuss concerns with the District Sales Manager.
Assist the Store Manager in monitoring and analyzing key performance indicators to support sales and profitability goals.
When both the Store Manager and Assistant Manager are absent, schedule store employees for appropriate store and donation-center coverage; coordinate morning and shift-change meetings; coach, train, and develop employees; and process paperwork, particularly time and attendance documentation.
Promote customer and donor satisfaction, maintain community relations, and develop strategies to improve service and the customer experience.
Support the Store Manager in ensuring back-room processors and warehouse associates meet daily processing goals effectively and efficiently.
Supervise, support, and report on the conduct of program beneficiaries when work therapy assignments are in place at the store.
When the Store Manager and Assistant Manager are absent, protect and secure store currency, inventory, and property, including safe funds, cash-deposit logs, bank deposits, merchandise, equipment, and the building.
Secure the building during non-operating hours by using the alarm system and following alert protocols.
Establish and maintain safety measures consistent with ARC policy and governmental regulations, immediately report safety issues and incidents, and assist with conducting and recording mandatory weekly store meetings.
Transfer to or relocate to other stores based on business needs.
Complete tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.