Full Time Sales Lead

Pandora•Towson, MD

1d•$17 - $21

About The Position

The Sales Lead at Pandora’s Towson Town Center store supports Managers and Sales Associates in delivering in-store success. The role is immersed in Pandora’s brand, culture, and products, with a focus on exceptional customer experiences, strong sales results, and building customer loyalty. Sales Leads help coach and inspire the sales team, encourage accountability for individual and store performance, and provide real-time feedback and guidance toward KPI goals. The application process includes an assessment emailed after submission.

Requirements

At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
Strong written and verbal communication skills.
Ability to connect with people at all levels of the organization.
Business acumen and analytical thinking that support positive results.
Strong time-management skills, including setting and adjusting priorities and delegating tasks.
Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
At least 18 years of age, with proof of identity and eligibility to work.
Ability to work a flexible schedule that includes nights, weekends, and holidays.
Ability to stand for extended periods and lift 50+ pounds, and to arrive at work on time.

Responsibilities

Exceed individual and store sales goals by building genuine connections with customers.
Represent Pandora’s brand and culture as a brand ambassador.
Deliver memorable shopping experiences through product knowledge and by building brand loyalty.
Meet and exceed commercial targets and key performance indicators.
Engage customers authentically and foster lasting connections beyond transactions.
Coach and inspire the sales team, promoting accountability for individual and store performance.
Provide real-time feedback and guidance to help the team achieve KPI goals.