Sales Lead, Calhoun Premium Outlet

KnitWell Group • Calhoun, GA

4d • Onsite

About The Position

The Sales Lead creates an engaging environment for associates and customers and partners with the Store Manager to execute daily action plans. This role helps ensure store operations run smoothly, the store looks its best, and associates are trained and motivated. The Sales Lead may step into the Manager role when needed and guides the team with support from store leaders.

The role focuses on welcoming and assisting customers, sharing product and service knowledge, and helping the team deliver the company’s selling model. The Sales Lead also supports daily store operations, associate coaching and onboarding, productivity and payroll planning, task prioritization, and adherence to brand, operational, and asset protection policies.

Requirements

• 1–3 years of retail experience.
• High school diploma or equivalent.
• Passion for styling and enjoyment of working with people.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including accurately operating store systems.

Responsibilities

• Welcome customers, understand their needs, and support their shopping experiences.
• Share product and service knowledge to help customers find outfits and inspiration.
• Empower associates to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Identify business opportunities with store leaders to drive results.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Follow brand guidelines, operational requirements, and asset protection policies.
• Step into the Manager role when needed.

Benefits

• 401(k) plan.
• Merchandise discounts, with eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED