Full Time Sales Lead

Pandora•Brookline, MA
•$20 - $25

About The Position

The Sales Lead supports store managers and sales associates in delivering success in-store. The role requires immersing yourself in Pandora’s brand, culture, and products, and taking pride in providing exceptional customer experiences. Sales Leads help drive sales and store performance while coaching and inspiring the sales team. The position is at Pandora in The Shops at Chestnut Hill. Applicants must complete an assessment sent by email after submitting an application. A flexible schedule that includes nights, weekends, and holidays is required. The work may involve standing for extended periods and lifting more than 50 pounds. Compensation is $19.65–$24.55, commensurate with experience, with base pay and bonuses. Benefits include a 401(k), medical, dental, vision, disability and life insurance, anniversary gift cards, product discounts, learning and development opportunities, tuition reimbursement, paid time off, and paid holidays.

Requirements

  • At least 2 years of experience as a results-oriented seller in a high-performance selling environment.
  • Effective written and verbal communication skills.
  • Ability to connect with people at all levels of the organization.
  • Business acumen and analytical thinking that support positive results.
  • Strong time-management skills, including setting and adjusting priorities and delegating tasks.
  • Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
  • At least 18 years of age and able to provide proof of identity and eligibility to work.
  • Availability for a flexible schedule that includes nights, weekends, and holidays.
  • Ability to stand for extended periods and lift more than 50 pounds.
  • Ability to arrive at work on time.

Responsibilities

  • Exceed individual and store sales goals by building genuine connections with customers.
  • Represent the Pandora brand and contribute to a passionate, supportive store culture.
  • Deliver memorable shopping experiences through product knowledge and brand loyalty.
  • Pursue commercial targets and key performance indicators (KPIs).
  • Build lasting customer relationships through authentic engagement.
  • Coach and inspire the sales team, promote accountability for individual and store performance, and provide real-time feedback and guidance to help achieve KPI goals.
  • Support managers and sales associates in delivering in-store success.

Benefits

  • Base pay plus bonus
  • 401(k) plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability insurance
  • Basic life and AD&D insurance
  • Anniversary gift cards
  • Product discounts
  • Learning and development programs
  • Continuous feedback
  • LinkedIn Learning
  • Tuition reimbursement
  • Paid vacation, personal, and sick time
  • Birthday and celebration days
  • Paid holidays
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