About The Position

The Sales Lead provides timely, optimal guest service and assists the Store Director and Assistant Store Director in leading team members. This entry-level supervisor role handles higher-level transactions, including cash and safe balancing, and requires applicants to be at least 18 years old. The Sales Lead helps achieve store sales goals, coaches and supports the sales team, completes opening and closing operations, and maintains accurate register transactions and cash handling. The role also supports training, visual presentation, store operations, loss prevention, and a clean, organized, and safe shopping environment. The Sales Lead works the assigned schedule and participates in company initiatives and regional philanthropic activities.

Requirements

  • Must be 18 years or older.
  • Must be able to frequently lift and/or move up to 40 pounds.
  • Must frequently stand, walk, and use hands to finger, handle, or feel; occasional reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling are required.

Responsibilities

  • Hold self accountable to e|n standards of performance and behavior.
  • Resolve guest service issues in partnership with the Store Director.
  • Lead the Sales Team to provide optimal guest service.
  • Perform all opening and closing operations.
  • Build relationships with team members to support business results and pursue self-development.
  • Model e|n core values and create a learning environment; foster Partner team member relationships.
  • Comply with company personnel policies.
  • Assist the Store Director and team in achieving sales, per-capita, and purchase-with-purchase goals.
  • Meet personal purchase-with-purchase sales goals and other assigned sales expectations.
  • Support the Store Director in coaching team members to meet sales goals and expectations.
  • Look for methods to maximize store sales.
  • Handle cash accurately, ensure register transactions are completed accurately, and perform higher-level transactions including cash and safe balancing.
  • Work the assigned schedule.
  • Complete product, operations, and merchandise presentation training.
  • Execute and maintain visual presentation directives from the Store Director and SSC initiatives.
  • Participate in e|n initiatives and support their sustainability.
  • Respond to communications in a timely manner.
  • Complete daily tasks such as cleaning, store recovery, and merchandise placement.
  • Follow Loss Prevention procedures and requirements.
  • Demonstrate e|n Cares and support optimal guest service by all team members.
  • Maintain full knowledge of the venue’s building and programs.
  • Maintain a clean, organized, and safe guest shopping environment.
  • Follow e|n and Partner dress code guidelines.
  • Participate in regional philanthropic activities.
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