SALES LEAD COORDINATOR

Busby's Heating and Air Conditioning • Augusta, GA

6d • Onsite

About The Position

The Sales Lead Coordinator (SLC) acts as the liaison between the Sales Department, Call Center, Service & Maintenance Departments and our Customers. The SLC works with the Call Center to confirm and schedule appointments as well as help direct customer concerns to the appropriate department. This person assists Comfort Consultants (sales) with scheduling appointments for proposals and product installations. SLCs are also responsible for working with the warehouse to confirm equipment availability and personnel for scheduled installations. Other key responsibilities are maintaining quality assurance records and communicating sales metrics with the organization.

Requirements

• 3-5 years of Administrative or Customer Care experience
• History of strong work ethic, professional achievement, and company loyalty
• Excellent attention to detail and problem-solving skills
• Ability to provide unparalleled customer satisfaction.
• Thrive working in a fast-paced and goal-driven environment.
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Maintain high levels of honesty, integrity, and compassion at all times

Nice To Haves

• HVAC or mechanical experience - not required - we’ll train the right person!
• ServiceTitan software experience is a plus.

Responsibilities

• Answer sales calls from the Call Center
• Answer Technician calls from the field
• Convert sales and tech lead opportunities into sales appointments
• Schedule Comfort Consultants for sale opportunities
• Schedule Installs based on Comfort Consultants' instructions
• Schedule After Hours Service Leads
• Prepare Comfort Advisor Sales Plan (CASP Report) Daily
• Update Daily Huddle for management

Benefits

• Earn $17-$20 per hour (commensurate with your experience) plus potential bonuses.
• We pay 60% of your medical insurance premiums
• Option to purchase vision, dental and supplemental insurance.
• Immediate accrual of PTO
• Complimentary Sam’s Club membership
• 50% off Gym Membership (up to $50/month)
• Life Insurance
• 401K
• Incentive contests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed