Sales Lead Coordinator

ARS-Rescue Rooter•Laurel, MD
•$20 - $25•Onsite

About The Position

ARS-Rescue Rooter is seeking a Sales Lead Coordinator to join their team. This role involves managing sales calls, providing product information, processing orders, and coordinating with various departments to ensure customer satisfaction and business objectives are met. The position requires strong customer service skills, computer proficiency, and the ability to work a rotating schedule. This is an on-site position based in their office.

Requirements

  • Two years of experience providing an exceptional customer service delivery through inbound and outbound customer calls.
  • Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
  • Must report daily to our office, this is not a work from home opportunity.
  • Ability to work assigned shift and weekend rotation if required.
  • All candidates are required to undergo pre-employment drug screen and background checks.

Nice To Haves

  • Inside Sales experience preferred with preference given to those with experience booking sales calls and generating sales leads.

Responsibilities

  • Receives sales calls from existing customers and potential customers and provides product information, pricing and product availability.
  • Provides information to customers to help them in their purchasing decisions for company products and services.
  • Accurately processes sales orders from incoming calls as well as orders generated from outside sales representatives.
  • Prepares purchase orders, assigns order numbers and coordinates purchases from suppliers and/or in-house inventory.
  • Receives/creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative.
  • Calculates costs and prepares contracts for services and products.
  • Assists in the preparation of sales proposals and price quotations.
  • May travel to job sites to coordinate aspects of job and ensure customer satisfaction.
  • Communicates customer requirements and requests support from other departments to assist in achieving established objectives. Utilizes expertise of service center staff to assist in business development, job costing and preparation of proposals.
  • Prepares sales reports, updates lead database and performs administrative support within the office.
  • Schedules installations, oversees ordering of equipment and materials for the job and provides general installation instruction.

Benefits

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
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