Sales Lead Coordinator / Dispatch

ARS-Rescue Rooter•Laurel, MD

22h•$21 - $25•Onsite

About The Position

ARS-Rescue Rooter is seeking a Sales Lead Coordinator / Dispatch to join their team. This role involves managing sales calls, providing product information and pricing, processing sales orders, and coordinating with suppliers and internal departments. The position also includes preparing sales reports, updating databases, and scheduling installations. The ideal candidate will have experience in customer service and inside sales, with a strong ability to use computer systems and communication tools.

Requirements

Two years of experience providing an exceptional customer service delivery through inbound and outbound customer calls.
Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
Must report daily to our office, this is not a work from home opportunity.
Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)
All candidates are required to undergo pre-employment drug screen and background checks.

Nice To Haves

Inside Sales experience preferred with preference given to those with experience booking sales calls and generating sales leads.

Responsibilities

Receives sales calls from existing customers and potential customers and provides product information, pricing and product availability.
Provides information to customers to help them in their purchasing decisions for company products and services.
Accurately processes sales orders from incoming calls as well as orders generated from outside sales representatives.
Prepares purchase orders, assigns order numbers and coordinates purchases from suppliers and/or in-house inventory.
Receives/creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative.
Calculates costs and prepares contracts for services and products.
Assists in the preparation of sales proposals and price quotations.
May travel to job sites to coordinate aspects of job and ensure customer satisfaction.
Communicates customer requirements and requests support from other departments to assist in achieving established objectives. Utilizes expertise of service center staff to assist in business development, job costing and preparation of proposals.
Prepares sales reports, updates lead database and performs administrative support within the office.
Schedules installations, oversees ordering of equipment and materials for the job and provides general installation instruction.