Sales Intern (Paid Internship) - Software Company

TechSmith Corporation•East Lansing, MI

8d•Hybrid

About The Position

TechSmith's Sales Intern program supports the Revenue Organization at TechSmith, which includes Sales, Marketing, Customer Care, and Revenue Operations. TechSmith Corporation encourages interns to express their distinctive talents and discover their core competencies. Our interns will have a significant business impact while working across teams on a variety of projects. We are currently looking for interns for the Spring and Summer semesters, with the option to extend beyond for additional semesters.

Requirements

Strong knowledge of all MS Office programs
Must be resourceful, customer-focused, and able to work on a team
Excellent interpersonal, written, verbal, and listening skills
Good organizational skills and capability to multi-task
Ability to pay close attention to detail
Self-motivated, independent worker who is reliable and communicative
Dependable employee with minimum of six months previous sales, marketing, customer service, retail, or other related work experience
Strong critical thinking skills
Strong relationship builder with key stakeholders - other team members, leadership and other colleagues
You must be legally authorized to work in the United States
You must be enrolled for at least 6 credits (undergrad) or 3 credits (grad) for Fall and/or Spring semesters to be considered for an internship with TechSmith Corporation. Summer class enrollment is not required.
Requires at least 12 hours minimum - 18 hours maximum per week year round
Must be willing and able to work 20% of time in office (East Lansing, MI)

Nice To Haves

Experience working in an office environment
Experience with MS PowerBI or MS SharePoint
Experience with Data Analytics tools
Additional languages or multi-cultural experience
Ability to work from our East Lansing, MI headquarters each Wednesday based on team preference.

Responsibilities

Develop a deep understanding of the company’s priority customer missions and leading products
Learn to use and understand the key concepts of the TechSmith software
Collaborate with cross-functional stakeholders and support the creation process of sales and marketing deliverables
Interact with TechSmith customers and partners, all over the world, as part of Sales development, and partner support activities while providing high levels of customer service.
Work with the Sales team in day-to-day operations, contributing as a consistently productive team member.
Assist customers to ensure they have a positive purchasing experience
Handle customer sales concerns, troubleshoot, and solve problems
Work on special projects, research deeper into our customer databases and analyze sales data
Capture critical product and customer data to help improve sales opportunities and create efficient business processes
Excel in a fast-paced environment and thrive under pressure
Gain sales experience and learn selling skills through practice, coaching and training
Experience a real-world view of the software industry and learn key business strategies and tactics
Other duties as assigned