SALES & INFORMATION ASSOCIATE
About The Position
Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time Retail Park Store Associate to assist with daily retail operations of San Antonio Missions National Historical Park in San Antonio, TX. The park store is an extension of the national park experience, and WNP prides itself on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education, research, national park projects, and community engagement at over 70 national park and United States Forest Service units across 12 western states. The retail operations team is looking for passionate team members who will support all store functions related to running a retail store, including achieving sales and high customer service ratings. In addition to supporting general store operations, the associate will be responsible for maintaining positive, productive relationships with National Park partners. This opportunity is ideal for someone who loves national parks and believes in working for an organization with a social purpose.
Requirements
- High School diploma or GED required—unless currently a high school student
- Prior retail and point of sale system experience (preferred).
- Valid REAL ID driver’s license.
- Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
- Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
- Planning, organization, analyzation, problem solving, multitasking, and communication.
- Ability to pass NPS background check to meet mandatory security clearance requirements, as well as pass Western National Park‘s independent employment background screening that may include, but is not limited to, employment, education, criminal, SSN verification and, professional references as part of its hiring requirements.
Nice To Haves
- Prior retail and point of sale system experience
Responsibilities
- Support day-to-day retail store operations.
- Provide excellent visitor and customer service.
- Complete sales transactions.
- Assist retail manager(s) as directed with store duties such as inventory, receiving, stocking, cleaning, organizing and merchandising.
- Responsible for clean and effective merchandising of products.
- Become an expert in the educational value of store products and be able to communicate the significance to store visitors.
- Assist with special events, as requested after normal business hours and on weekends.
- Help conduct physical inventory cycle and year-end counts to ensure accurate inventory.
- Act as an ambassador of WNP and the NPS to ensure park visitors have meaningful and memorable experiences.
Benefits
- Choice of 3 employer premium subsidized PPO Medical plans with built-in HSA or HRA
- PPO Dental
- Vision
- Flex Medical Savings Plan
- Dependent Care Savings Plan
- Optional Voluntary Term Life
- 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of compensation after just 6 months service
- 100% Company Paid Benefits include: Short- & Long-Term Disability
- a $50,000 Employee Group Life policy
- EAP
- Health & Wellness resources
- Eleven paid holidays
- additional paid floating holiday
- paid vacation
- sick time that accrue from day 1
- 15% Discount on employee purchases in-store
- Employee Referrals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
