Sales & Fulfillment Coordinator

Maxx Marketing, Inc•Rogers, AR

3d•Hybrid

About The Position

YuMe Toys (part of the Maxx Group) is seeking a highly organized and detail-oriented Sales & Fulfillment Coordinator to support its growing retail business across major accounts including Walmart, Target, Sam's Club, Costco, Five Below, e-commerce, and specialty retailers. This role provides immediate hands-on experience with the sales lifecycle of major retail accounts, while supporting order processing, routing, and warehouse communications for our growing toy business. This role offers visibility into the entire product lifecycle—from concept to launch—and ensures retailer orders flow smoothly from forecast and purchase order through delivery. The coordinator will maintain accuracy and compliance with retailer requirements while working closely with Sales, Operations, Account Services, Warehouse teams, and our overseas offices to drive execution excellence. The company currently operates on a 4-days-in-office, 1-day-remote hybrid schedule; local candidates are preferred.

Requirements

Previous experience supporting Walmart and/or other major retail accounts
Strong knowledge of major retail portals, including Walmart Retail Link / Scintilla / NOVA / Supplier One, Amazon Vendor Central, Target Partners Online, or similar systems
1+ years of experience in EDI, order processing, logistics coordination, supply chain operations, or vendor compliance
Experience with replenishment planning and inventory management
Experience creating and troubleshooting ASNs, BOLs, and EDI document flows (850, 856, 810)
Highly organized and excellent attention to detail
Strong communication skills and ability to coordinate with cross-functional teams both internally and externally
Proficiency in Microsoft Excel (e.g., VLOOKUP/XLOOKUP, PivotTables, and data analysis tools)
Ability to work in a fast-paced environment with shifting priorities
Team-oriented mindset with a positive attitude

Nice To Haves

Knowledge of domestic freight, LTL, and FTL logistics, direct import, etc.
Experience working with overseas teams, particularly in Hong Kong and China on shipping and production schedules

Responsibilities

Support Walmart and other key retail account management activities
Manage retailer systems, item setup, maintenance, and ongoing updates
Prepare and maintain sales reports and retailer documentation
Monitor inventory levels, replenishment flow, and item performance
Support buyer meetings, line reviews, and showroom preparation
Work closely with the Sales team to ensure all orders align with customer expectations
Receive, review, and process retailer POs through EDI systems (e.g., SPS Commerce, TrueCommerce, Walmart Retail Link, Target Partners Online)
Validate pricing, item setup accuracy, quantities, pack configurations, ship windows, and vendor requirements before confirming
Monitor and resolve EDI errors, ASN issues, acknowledgments, and transmission failures
Maintain internal order tracking dashboards and proactively update teams on order status
Maintain compliance with all retailer-specific documentation and data standards
Request routing with major retailers (Walmart, Sam’s Club, Target, Amazon, Five Below, etc.)
Generate and validate ASNs, BOLs, packing lists, pallet labels, and all shipping documentation
Coordinate pickup appointments, freight bookings, and delivery schedules
Communicate with overseas Production and Account Services teams on inventory, shipping schedules, and compliance requirements
Track shipments and proactively resolve exceptions, delays, or compliance issues
Communicate with the warehouse daily on order status, pick/pack needs, labeling, and special customer requirements
Ensure inventory availability and accuracy prior to confirming orders
Monitor inbound container schedules and coordinate outbound priority shipments
Support warehouse with any retailer-specific labelling or packaging instructions (PDQs, pallet programs, club packs)