Sales Floor Manager

Uncle Ike's • Seattle, WA

4d • Onsite

About The Position

Uncle Ike's Pot Shop, known for setting the highest standards in cannabis and having the widest menu of recreational cannabis anywhere across Seattle WA and surrounding areas, offers the lowest prices on trusted quality products. We're looking for leaders who thrive in a friendly, fast-paced, and ever-changing environment. This role is a great fit if you're looking for leadership ownership of a high-volume retail location, direct impact on sales performance and team success, opportunity to grow within a regulated, fast-growing industry, hands-on leadership with real business accountability, and a collaborative, team-focused environment. The primary goal of this position is to drive store performance by leading the sales floor team, ensuring compliance, optimizing staffing, and delivering exceptional customer experiences while consistently achieving sales and operational targets.

Requirements

• 2+ Years prior experience managing a retail store highly desired
• General knowledge of industry related POS systems
• Knowledgeable in Outlook, Excel, Word, and other MS platforms
• Experience with managing a sales staff
• Experience in sales planning with emphasis on tangible (driven) results highly desired.
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation and conflict resolution skills
• Exceptional organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality.
• Proactive ability to manage complex problems, projects, and employee concerns
• Ability to be courteous, helpful, and responsive with customers (internal and external, if necessary, as well as vendors)
• Must show aptitude and desire to learn new skills on the job
• Able to manage multiple projects, tasks, and/or competing deadlines at once.
• Must have and maintain a valid form of government-issued Identification.
• Must be at least 21 years of age, per LCB regulations
• Frequent standing, walking, and sitting.
• Must be able to use a computer/smart phone/tablet and see color.
• Constant use of both hands and arms while using phone, notepad, drafting reports, etc.
• Frequent lifting and carrying up to 10 pounds
• Occasional lifting and carrying up to 20 pounds
• Ability to travel to sites as needed, required or requested
• Must be able to work at a computer or desk area for extended periods of time.

Nice To Haves

• Adaptability: Ability to pivot quickly as business needs & regulations change
• Energy & Presence: Engaging and supportive leadership on the sales floor
• Open Communication: Transparent, direct, and respectful communication style
• Team Inclusivity: Commitment to building and supporting a diverse, collaborative team
• Positive Attitude: Approachable, solution-oriented mindset

Responsibilities

• Oversees Sale Staff (Sales Associates and Shift Leads) to ensure excellent customer service
• Create, maintain, and oversee schedules for all sales staff while adhering to both city and state regulations
• Execute hiring and terminations as needed
• Oversee employee write ups and accolades as needed
• Act as main store admin for call outs and no shows to ensure appropriate staffing as required
• Remain up to date on all WA State and LCB regulations
• Ensure staff is aware of current sales, promotion and loyalty programs and follow procedures associated with them.
• Mentoring and improving individual performance and overall store performance.
• Perform Sales Associate duties when working on the retail floor
• Oversees retail sales floor activities, including daily monitoring of compliance, product availability, and overall store appearance
• Auditing and monitoring accurate clock-in/out and timely shift changes
• Enforce company polities and rules
• Act as initial point person for returns and special customer requests
• Accurately close cash registers at the end of shift, including cash balancing and logging amounts for accounting when working a floor closing shift.
• Assists Regional Sales Manager with training, staff communication and daily product offerings
• Work with Regional Sales Manager on Sales Associate statistical analysis, Vendor Relations, Supply maintenance, daily menu monitoring, and time clock management as requested
• Must comply with all WA State recreational cannabis regulations.
• Establish good working relationships with other team members.
• Foster positive communications and relationships with employees and vendors.
• Keep up to date on industry trends and developments.
• Adhere to company policies and procedures.
• Actively lead and participate in meetings as requested.
• Additional tasks as assigned

Benefits

• Company sponsored Medical, Dental and Vision Insurance (3 different medical plans to choose from)
• Identity Theft Insurance, Voluntary Life/AD&D Insurance, Commuter Benefits, Employee Assistance Plan and Pet Insurance Discounts
• Sick & Safe Leave Accrual and 2 Weeks Paid Vacation
• Generous Employee Discount and Free Car Washes at Uncle Ike's Car Wash
• Free Industry Swag
• Monthly Bonus Opportunities
• Career Advancement
• WA State Medical Marijuana Certification & Education

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed