Sales Floor Lead (River Ridge, LA)

Goodwill Industries Of Southeastern Louisiana•River Ridge, LA

4d•Onsite

About The Position

The Sales Floor Lead assists with day-to-day store operations and sales performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Sales Floor Manager, the Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role also supports merchandise handling, staff training, store safety and cleanliness, cash and records management, and achievement of production goals.

Requirements

High school diploma or GED and six months of supervisory experience, or a minimum of 90 days in the service industry.
Ability to read, write, and communicate clearly in English.
Ability to interact professionally and productively with a diverse array of people.
Ability to market Goodwill and explain its mission to the general public.
Ability to establish and maintain effective working relationships with store and production personnel and motivate them to perform well.
Ability to work a flexible schedule on short notice, including nights and weekends, and occasionally long hours.
Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
Ability to function in a fast-paced work environment with occasional periods of high volume.
Ability to work an alternate schedule that may include an attended donation center without prior notice.
Successful completion of Retail training.

Nice To Haves

Prior work experience in the service industry.

Responsibilities

Assist with store operations and sales performance to meet or exceed budget and follow company standards, policies, and procedures.
Perform supervisor duties when assigned by the Store Manager or Sales Floor Manager.
Operate the cash register, accept payments, and authorize merchandise voids, returns, exchanges, and credits.
Ensure proper rotation of merchandise and adequately stock the sales floor.
Maintain a clean, attractive store and displays, and promote a positive public image of Goodwill.
Maintain safe and appropriate shopping areas; keep the store clean and free of hazards, including vacuuming, mopping, dusting, and cleaning bathrooms.
Follow personnel and safety policies and procedures, and ensure Sales Floor Associates comply with them.
Perform the job duties of Sales Floor Associates.
Attend regularly scheduled shifts assigned by the manager.
Ensure daily floor checks and monthly safety self-inspections are completed.
Ensure new hires receive orientation using the appropriate manual within their first week and document the training.
Assist the Store Manager with controlling the expense-to-revenue ratio monthly and annually.
Assist with training and mentoring Sales Floor Associates and court-appointed community service workers as assigned.
Assist with supervising and disciplining Sales Associates and recommend discharge to the Store Manager or Sales Floor Manager.
Monitor and assist with receiving, pricing, and displaying merchandise.
Record and balance cash register receipts, make bank deposits, and record store transactions.
Assist with preparing personnel and payroll records in a timely manner.
Accurately complete other paperwork required for day-to-day store operations.
Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals and implementing contingency plans when goals are not being met.
Perform other job-related duties as requested by management.