Part-Time Sales Floor Associate - Monument Store

Goodwill of Colorado•Woodmoor, CO

3d•Onsite

About The Position

This part-time position involves bringing processed clothing to the sales floor, keeping it organized and presentable, and interacting with customers to provide assistance. Excellent customer service skills are essential. The retail centers are open from 9 AM to 9 PM on Mondays through Saturdays and 9 AM to 8 PM on Sundays. This role is eligible for Daily Pay, allowing employees to access their earned wages on their schedule. Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. All employees aged 18 and over can contribute to the retirement plan (pre-tax or Roth). Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Requirements

High School diploma or equivalent is preferred.
One (1) year of retail experience is preferred.
Prior visual merchandising experience is preferred.
Must have attention to detail and ability to make decisions.
Ability to use basic technologies to follow company standards.
Ability to use judgment to assess quality and value of product and pricing, researching value as necessary.
Ability to see color and use judgment to assess quality and value of product and pricing, researching value as necessary.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Responsibilities

Bring processed clothing to the sales floor and keep it organized and presentable.
Interact with customers, providing assistance and answering product questions.
Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, and putting away returned or unwanted items.
Ensure sales floor areas are properly merchandised to standard (categorized, colorized, sized).
Make decisions to flex product to improve customer shopping experience and increase sales.
Assist production by communicating targeted needs for the floor to the manager on duty.
Adhere to the 10-foot rule for customer interaction (smile, greet, make eye contact).
Rotate or pull old or unsold product(s) in a timely manner from the sales floor to ensure product selection is refreshed.
Responsible for E-Commerce product identification and pulling from the sales floor.
Follow all retail center policies and procedures.
Follow all safety processes and procedures to help provide a safe working environment.
Cross-train in other departments or areas and act as a back-up for other areas as required.
Meet or exceed minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties.
Act as an ambassador of pricing according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.