Part-Time Sales Floor Associate - Powers Store

Goodwill of Colorado•Colorado Springs, CO

5d•Onsite

About The Position

This part-time position involves bringing processed clothing to the sales floor and assisting customers. Excellent customer service skills are essential. The retail centers are open Monday through Saturday from 9 AM to 9 PM, and Sundays from 9 AM to 8 PM. This role is eligible for Daily Pay, allowing employees to access their earned wages on their schedule. Part-time employees are also eligible for paid holidays, sick leave, jury duty, and bereavement leave. The company is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Requirements

High School diploma or equivalent is preferred.
One (1) year of retail experience is preferred.
Prior visual merchandising experience is preferred.
Must have attention to detail and ability to make decisions.
Ability to use basic technologies to follow company standards.
Ability to use judgment to assess quality and value of product and pricing, researching value as necessary.
Ability to see color and use judgment to assess quality and value of product and pricing, researching value as necessary.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Responsibilities

Ensure the sales floor area is well-stocked with product in an organized and presentable fashion.
Interact with customers, be responsive in communication, and provide excellent customer service.
Maintain the overall cleanliness of the sales floor and restrooms.
Meet or exceed minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties.
Act as an ambassador of pricing according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, as well as putting away returned or unwanted items.
Ensure sales floor areas are properly merchandised to standard (categorized, colorized, sized).
Make decisions to flex product to improve customer shopping experience and increase sales.
Assist production by communicating targeted needs for the floor to the manager on duty.
Provide excellent customer service by adhering to the 10-foot rule (smile, greet, make eye contact) and answering product questions.
Rotate or pull old or unsold product(s) in a timely manner from the sales floor to ensure product selection is refreshed.
Responsible for E-Commerce product identification and pulling from the sales floor.
Follow all retail center policies and procedures.
Follow all safety processes and procedures to help provide a safe working environment.
Cross-train in other departments or areas; act as a back-up for other areas as required.
Perform additional responsibilities as required.