Part-Time Sales Floor Associate - Longmont Store

Goodwill of Colorado•Longmont, CO

7d•$17•Onsite

About The Position

This position will work to bring processed clothing to the Sales Floor and will interact with Customers providing assistance to them. Excellent customer service skills are a must! Our Retail Centers are open 9 to 9 Mondays through Saturdays and 9 to 8 Sundays. Part-time positions are available. For these positions, availability to work evenings and weekends is preferred.

Requirements

Must have attention to detail and ability to make decisions.
Ability to use basic technologies to be able to follow company standards.
Ability to use judgment to assess quality and value of product and pricing, researching value as necessary.
Ability to see color and use judgment to assess quality and value of product and pricing, researching value as necessary.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Nice To Haves

A High School diploma or equivalent is preferred.
One (1) year of retail experience is preferred.
Prior visual merchandising experience is preferred.

Responsibilities

Ensuring the sales floor area is well stocked with product in an organized and presentable fashion.
Interacting with customers and being responsive in communication, providing excellent customer service.
Maintaining overall cleanliness of the sales floor and restrooms.
Meeting or exceeding minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties.
Acting as an ambassador of pricing according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
Maintaining a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, as well as putting away returned or unwanted items.
Ensuring sales floor areas are properly merchandised to standard (categorized, colorized, sized), responsible for making decisions to flex product to improve customer shopping experience, and increase sales.
Assisting production by communicating targeted needs for the floor to the manager on duty.
Providing excellent customer service to fellow staff and customers by adhering to the 10-foot rule (i.e., anytime you find yourself within 10-feet of a customer, you should smile, greet, make eye contact etc.) and answering product questions as needed.
Rotating or pulling old or unsold product(s) in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
Responsible for E-Commerce product identification and pulling from sales floor.
Following all retail center policies and procedures.
Following all safety processes and procedures to help provide a safe working environment for employees and customers.
Cross-training in other departments or areas; acting as a back-up for other areas as required.
Job duties may extend beyond the tasks listed and may include additional responsibilities as required.