Part-Time Sales Floor Associate - Lafayette Store

Goodwill of Colorado•Lafayette, CO

5d•$17•Onsite

About The Position

This part-time position involves bringing processed clothing to the sales floor and assisting customers with excellent customer service. The role is responsible for ensuring the sales floor is well-stocked, organized, and presentable. The Associate will also be responsible for the overall cleanliness of the sales floor and restrooms, and for identifying and pulling product for E-Commerce.

Requirements

Excellent customer service skills are a must.
Availability to work evenings and weekends is preferred.
Must have attention to detail and ability to make decisions.
Ability to use basic technologies to be able to follow company standards.
Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Nice To Haves

A High School diploma or equivalent is preferred.
One (1) year of retail experience is preferred.
Prior visual merchandising experience is preferred.

Responsibilities

Bring processed clothing to the sales floor and interact with customers, providing assistance.
Ensure the sales floor area is well stocked with product in an organized and presentable fashion.
Be responsive in communication and provide excellent customer service.
Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, as well as putting away returned or unwanted items.
Ensure sales floor areas are properly merchandised to standard (categorized, colorized, sized).
Make decisions to flex product to improve customer shopping experience and increase sales.
Assist production by communicating targeted needs for the floor to the manager on duty.
Provide excellent customer service by adhering to the 10-foot rule and answering product questions.
Rotate or pull old or unsold product(s) in a timely manner from the sales floor.
Responsible for E-Commerce product identification and pulling from sales floor.
Follow all retail center policies and procedures.
Follow all safety processes and procedures to help provide a safe working environment.
Cross-train in other departments or areas; act as a back-up for other areas as required.
Meet or exceed minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties.
Act as an ambassador of pricing according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.