Sales Export Coordinator

Case Farms, Inc.•Morganton, NC

5d•Hybrid

About The Position

This role is responsible for managing export sales operations, ensuring efficient customer service, and coordinating shipments and documentation. The Sales Export Coordinator will work closely with customers, internal departments, and external providers to optimize product movement, manage costs, and maintain strong market presence. The position requires a detail-oriented individual with strong communication and problem-solving skills, capable of working in a fast-paced environment.

Requirements

At least 18 years of age.
Some college level courses are required.
Computer skills including MS Office, Word, Excel & PowerPoint.
Understand and utilize company software to include Aeros.
Strong communication skills.
Ability to multitask and work quickly.
The ability to work with employees at all levels of the organization.
Detail-oriented, structured, and able to communicate effectively.
Must possess demonstrated ability to work within timelines and in pressured situations.
Strong problem solving, negotiating, and decision-making skills.
Excellent follow-through on assigned tasks required for this position.
Must be able to handle multiple and sometimes conflicting priorities.
Ability to interact effectively with customers, sales staff, QA managers, R&D staff, etc.
Compassionate to customers’ needs.
Strong understanding of basic math.

Nice To Haves

Prefer a bachelor’s degree or similar experience.

Responsibilities

Exhibit a professional and efficient level of customer service to all customers, prospects as well as inside/outside providers to include traffic/logistic managers and outside cold storage warehouses.
Understand export trading regulations through the FSIS Library and knowledge of regularly used international terms.
Implement weekly freezer shipments for customer deliveries.
Manage product age to optimize return on product.
Working with shipping to ensure orderly shipment is priority to ensure delivery on time.
Provide product codes as needed.
Understand market prices and sales with the highest net returns in international markets.
Manage sales and utilize the best logistical scenarios regarding cost.
Understand and manage freight costs on a per lb. basis.
Assist Export Sales Manager and Director of Sales with current market trends and analytics.
Manage orders with customers and cold storges to ensure weekly product movement.
Coordinate export documentation needs and country specific labels.
Communicate production needs, changes and quality issues with sales manager and staff.
Some data entry for orders related to export sales mix.
Reconcile daily freezer inventories for export product mix.
Organize weekly freezer shipments for customer pickups.
Send out samples upon customer request.