This role focuses on driving the expansion of Elsevier's Research Intelligence business within the U.S. Federal Government sector. The primary responsibilities include securing new sales, growing the existing customer base through renewals, and executing strategic upsell/cross-sell initiatives. Success hinges on building strong, long-term partnerships with accounts, establishing and nurturing customer relationships, and leveraging resources to maximize value delivery, ensuring high customer satisfaction and retention. The territory covers U.S. Government customers and includes the core Research Intelligence portfolio: LeapSpace, Scopus, SciVal, and Pure. The role involves engaging key stakeholders to measure and improve client satisfaction, providing high-quality support and value-added services, and identifying opportunities to expand the adoption of Elsevier’s Solutions portfolio.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed