Sales Excellence Intern
About The Position
Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials. We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment. Watch our values video to learn more about what we do, our commitment to sustainability and our company values and culture. About the Role: We are seeking a detail-oriented and analytical Sales Excellence Intern to support our commercial team by improving the quality, accuracy, and usability of data within our CRM (Salesforce) system. This role plays a critical part in enabling better customer engagement, sales effectiveness, and data-driven decision-making. The intern will work cross-functionally with Sales, Marketing, and Customer Service teams to ensure our customer data is clean, structured, and actionable.
Requirements
- Currently pursuing a degree in Business, Marketing, Analytics, or a related field
- Strong attention to detail and organizational skills
- Comfortable working with data sets and spreadsheets (Excel/Google Sheets)
- Interest in sales operations, CRM systems, or business analytics
- Strong communication skills and ability to collaborate across teams
Nice To Haves
- Familiarity with CRM platforms is a plus
Responsibilities
- Audit and clean CRM data, including contacts, accounts, and email records
- Identify and remove duplicate or outdated entries
- Standardize data fields (naming conventions, formatting, required fields)
- Validate and enrich contact and account data using internal and external sources
- Support segmentation efforts to improve targeting and campaign effectiveness
- Assist in building dashboards and reports to track data quality and sales activity
- Partner with Sales and Customer Service teams to improve CRM usage and data entry practices
- Document best practices and recommend process improvements for ongoing data governance
Benefits
- Hands-on experience with CRM systems and sales operations
- Exposure to cross-functional business processes in a B2B environment
- Opportunity to impact real business decisions through data quality improvements
- Mentorship from commercial and analytics leaders
- A strong foundation in data governance and sales excellence practices
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
