Sales & Events Task Force Manager | Columbia Hospitality

Columbia Hospitality•Seattle, WA

22h•Hybrid

About The Position

This position is responsible for meeting and exceeding sales expectations, conference services support, and any other property requests related to Sales & Events. This position will focus on achieving revenue goals through a sales plan, client development, managing key relationships, networking, and identifying new target markets. The role also involves creating a seamless experience for the client from sales to event management. Travel or on-site property support may be required. The role also requires maximizing efficiencies for time management and productivity, forecasting revenue of assigned groups, and developing favorable working relationships with all departments. The position must comply with accounting standards, develop a working knowledge of applicable standards, policies, and procedures, and achieve client sentiment goals. Additional job functions may be assigned based on business needs.

Requirements

Minimum of 3-5 years of hospitality sales experience.
Extensive knowledge and expertise in sales and/or event management.
Extensive sales and negotiation skills.
Attention to detail with the ability to accurately read/write business correspondence effectively.
Ability to think creatively and develop innovative solutions or approaches.
Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, and delivery of results.
Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building.
Demonstrates a strong grasp of mathematical operations (add, subtract, multiply, divide; compute discounts, interest, commissions, proportions, percentages).
Analytical mindset and can utilize mathematical skills to assess data, identify trends, and draw meaningful insights that drive strategy and decision-making.
Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel.
Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
Strong business acumen and the ability to read a profit & loss statement.
Ability to present to senior management and clients in a clear and concise manner.
Ability to travel (including air or car, hotel overnight stays, and client entertainment).

Nice To Haves

Knowledge of hospitality sales platforms a plus.

Responsibilities

Meeting and exceeding sales expectations, conference services support, and property requests related to Sales & Events.
Achieving revenue goals through a sales plan, client development, managing key relationships, networking, and identifying new target markets.
Maintaining accurate and timely records of activities and client contact information within the Sales & Events database.
Reporting weekly achievements for prospecting, inquiries, activities, and industry events.
Soliciting and securing new business for assigned market segments by making outside sales calls.
Conducting site inspections and client presentations.
Responding to inbound RFPs (requests for proposals) within 24 hours.
Client negotiations, closing tactics, and contractual language.
Differentiating from the competition and bringing value to potential customers.
Creating a seamless experience for the client from sales to event management.
Maximizing efficiencies for time management and productivity.
Forecasting revenue of assigned groups.
Developing and maintaining favorable working relationships and open communication with all departments.
Establishing and maintaining positive, professional relationships with clients.
Complying with accounting standards (deposits, direct billing, and pre-payment).
Developing a full working knowledge of all applicable standards, policies and procedures.
Attending required meetings.
Achieving client sentiment goals.
Adhering to Columbia Hospitality Policies and Procedures.