Task Force - Director of Sales

Hersha Hospitality Management LP•Philadelphia, PA

20h•Onsite

About The Position

As a Task Force Director of Sales, you will step into various properties to lead sales teams and provide critical short-term and long-term coverage. You’ll thrive in a fast-paced, results-driven environment, quickly adapting to the unique needs of full-service, luxury, select-service, and boutique properties within the HHM Hotels industry-leading branded and independent collections.

Requirements

Previous hotel sales experience is required.
Skilled in Microsoft Excel, Word, Delphi, and access database tools.

Nice To Haves

Advanced coursework in business, marketing, or communications is a plus.
Operations experience is preferred.
Familiarity with Marriott and Hilton systems is a significant advantage.
Proven experience in public relations and community marketing.

Responsibilities

Interview, select, train, and coach associates to ensure they excel in brand standards while living HHM core values.
Use internal and external data to develop comprehensive plans that capture all business segments.
Understand sales processes to support corporate goals and enhance overall customer value.
Identify customer requirements and craft compelling offers that increase the hotel's revenue share.
Track sales team objectives and implement corrective actions to stay aligned with the annual marketing plan.
Drive the hotel toward annual revenue targets established in the budget.
Maintain and grow relationships with key accounts to boost customer satisfaction and loyalty.
Use professional sales techniques to secure the best possible terms for both the customer and the hotel.
Articulate the unique benefits of each property to successfully close sales opportunities.
Manage a current marketing plan with specific, measurable initiatives for every business segment.
Model elite selling techniques and commit to the ongoing development of your team and yourself.
Develop oral and written presentations that clearly convey recommendations and conclusions.
Travel locally during assignments to conduct outside calls, promote the property, and analyze the competition.