Sales & Estimation - Programs Service Representative
About The Position
Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in proving the best customer service to our unique blend of clients ranging from homeowners to large-scale construction companies, proudly serving all of Ontario. We’re also a network of talented people who care about each other and believe deeply in what we do. We’re diverse, passionate, hardworking, and fun. If you have a thirst for personal growth, a dynamic personality, and a strong interest in the construction field, this is a job for you! For this role, we are looking for an outgoing candidate with residential construction/building science interest to support our sales team. This role will operate afternoons/evenings and weekends to service our customers that are looking to schedule a sales visit outside of the usual workday. Scheduling is flexible, so students are welcome! This role will be compensated using a piece-rate model based on number of appointments attended and quotes completed, with a bonus if the quoted job is won. The Programs Service Representative is a part-time (~25 hour/week) role responsible for initial pre-inspection and follow-up to ensure correct measurements and customer satisfaction with all on-site work. This role is a key player in helping our sales team estimate our production team to be prepared for Program related jobs.
Requirements
- Excellent communication skills
- Attention to detail
- Reliable, with high integrity and strong work ethic
- Ability to work as part of a team.
- Professional, positive attitude.
- Proactive organizational skills
- Work efficiently within specified timelines
Nice To Haves
- Outgoing candidate with residential construction/building science interest
Responsibilities
- Visit jobsites to complete measurements, troubleshooting (callbacks) and customer service as required.
- Assisting in ensuring that the work environment is safe, secure and healthy.
- Accurately measure and record information in CPQ (a salesforce application)
- Ensure great customer service at all levels
- Report suggestions/proactive solutions to Production Supervisor
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
