Sales Engineer

Federal Mfg•Forest, VA

2d•$90,000 - $130,000

About The Position

The Sales Engineer manages the post-sale execution of customer projects, overseeing the transition from proposal through production, shipment, and installation. The role coordinates project activities, technical documentation, and customer communications to ensure delivery on time, within scope, and in accordance with technical and commercial commitments. As the central liaison among customers, Sales, and internal Engineering teams, the Sales Engineer applies technical expertise and project management skills to support successful project outcomes. Sentry Equipment, a subsidiary of ProMach’s Systems business, provides conveyor equipment and container-handling machinery and integrates packaging equipment and conveying systems into cost-effective, efficient designs. The role may require periodic travel to customer sites for project kickoffs, startups, or customer relationship management.

Requirements

Associate or bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or a related field is preferred.
At least 3 years of experience in project coordination, applications engineering, or technical sales; experience in conveyor systems, packaging, or custom machinery industries is preferred.
Strong understanding of engineering documentation, manufacturing processes, and equipment integration.
Demonstrated project management and customer relationship skills.
Proficiency with ERP/CRM software, Microsoft Office Suite, MS Project, and CAD software.
Excellent organizational, communication, and problem-solving skills.

Nice To Haves

Experience in conveyor systems, packaging, or custom machinery industries.
Associate or bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or a related field.

Responsibilities

Oversee execution of sold projects from order entry through shipment and installation.
Serve as the primary customer contact during project execution, provide updates, resolve technical questions, and manage expectations.
Review order documentation and verify that technical and commercial details are accurately captured.
Coordinate with Engineering, Manufacturing, and Procurement to meet design intent, timelines, and deliverables.
Manage project milestones, track progress, and communicate status to customers and internal stakeholders.
Review and approve drawings, layouts, and OEM content for accuracy and completeness.
Support change management by ensuring design or scope adjustments are reviewed, documented, and communicated.
Coordinate with Field Service and Installation teams to prepare for site commissioning and customer handoff.
Travel periodically to customer sites for project kickoffs, startups, or customer relationship management as required.
Maintain project records, correspondence, and documentation in company ERP/CRM systems.
Identify opportunities to improve project handoff, communication, and execution workflows.