Remote Sales Engineer (MSP)

FusionTek

3d • $110,000 - $125,000 • Remote

About The Position

FusionTek is a fast-growing Managed Service Provider seeking an enthusiastic and knowledgeable Sales Engineer to join their team. This role plays a pivotal role in bridging the gap between client needs and technical solutions, guiding clients through technology decisions and translating requirements into project plans. The ideal candidate will have expertise in cloud solutions, cybersecurity, and managed IT services to identify client challenges, recommend solutions, and ensure a seamless handoff to delivery. Success is measured by client satisfaction, accuracy of project plans, and smooth solution transitions.

Requirements

• High School Diploma required
• 5+ years of technical support experience in an MSP environment REQUIRED (Please note that backgrounds exclusively in SaaS, enterprise software, or general IT sales will not be considered for this specific role)
• 2–3 years of Sales Engineer experience, or equivalent solutions‑focused technical role
• Strong knowledge of desktop and server operating systems
• Deep understanding of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls)
• Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune)
• Familiarity with ITIL frameworks and service management best practices
• Able to work independently and collaboratively within a team
• Exceptional written and verbal communication skills
• Self-motivated, proactive, and a strong advocate for client success

Nice To Haves

• Bachelor’s Degree in an IT‑related field preferred
• Experience with RMM tools (Datto RMM is a plus)
• Experience with Autotask PSA is a plus
• Microsoft 365 Certified: Administrator Expert (MS‑102) is a plus
• Microsoft Certified: Azure Solutions Architect Expert (AZ‑305) is a plus

Responsibilities

• Lead discovery conversations with clients to understand their business challenges, technical requirements, and desired outcomes.
• Assess and document clients’ existing infrastructure, applications, and operational workflows to identify gaps and opportunities for improvement.
• Design tailored, scalable, and cost-effective managed services solutions that align with client needs and long-term goals.
• Develop and deliver compelling solution proposals that clearly communicate value, technical strategy, and expected benefits.
• Collaborate closely with Sales, Project Management, and Support teams to ensure proposed solutions are feasible and aligned with FusionTek’s capabilities.
• Stay current on emerging technologies and consult with internal teams to enhance our service offerings and maintain a competitive edge.
• Educate internal teams on new solutions, sales strategies, deployment methods, and how these offerings integrate into our existing service portfolio.

Benefits

• Competitive salary: $110,000 – $125,000 per year
• Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
• Comprehensive coverage: Medical, Dental and Vision coverage
• 401(k) plan with 4% company matching and immediate vesting
• Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
• Educational reimbursement for certification tests and access to company-supplied training resources
• Team culture: Fun events and opportunities to connect with colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED