Sales Engineer, Expanded Waste Services

Valet Living • Shaft, MD

3d • $95,000 - $115,000 • Remote

About The Position

The Sales Engineer, Expanded Waste Services is the technical partner who turns waste data, site conditions, and client needs into practical solutions that properties can execute. Reporting to the Vice President, Expanded Waste Services, this role partners with field sales and works directly with clients to lead technical conversations. It translates waste bill audits and site analyses into property- and portfolio-level recommendations, demonstrates savings, and equips sellers to present solutions confidently.

This cross-functional role moves between customer conversations, site walks, cost models, technology, and operational details. It works closely with Operations, Commercial Operations, Pricing, IT, and Product, while bringing emerging customer needs back into the service offering. The position is remote, with travel up to 50%. The listed salary range is $95,000–$115,000, with a 10% bonus.

The role develops and communicates waste-stream solutions that are operationally feasible, financially supported, and tailored to property and portfolio conditions. It supports complex proposals and enterprise opportunities, validates projected savings, assists with pilots and post-implementation reviews, coaches the sales team, and ensures a strong technical handoff to implementation and field operations. It also identifies emerging customer needs and provides roadmap input to Product, Operations, and Expanded Waste Services leadership.

The position primarily involves sitting or standing while working on a computer. Periodic property site visits involve walking exterior grounds, trash enclosures, and compactor areas in varying weather conditions. A bachelor’s degree is preferred; equivalent experience is considered. The role requires a valid driver’s license, a good driving record, and ability to travel up to 50%.

Requirements

• At least 5 years of experience in sales engineering, solutions consulting, technical account management, or a technical or operational role supporting a B2B sales team.
• Ability to explain technology, data, and reporting to non-technical audiences without oversimplifying.
• Skill working with invoices, spreadsheets, and cost models, and ability to build and defend a savings case with a customer.
• Strong discovery skills and ability to identify unstated needs and translate them into practical solutions.
• Ability to collaborate across Sales, Operations, Finance, Commercial Revenue Operations, Pricing, IT, and Product.
• Excellent written, verbal, and presentation skills, with ability to communicate credibly at all levels.
• Willingness to handle detailed, hands-on work such as site walks, container counts, route logic, and service schedules.
• Ability to manage multiple active pursuits on competing timelines and work in an ambiguous, test-and-learn environment.
• Proficiency with Microsoft Office and CRM platforms such as Salesforce.
• Valid driver’s license, good driving record, and ability to travel up to 50%.
• Bachelor’s degree preferred; equivalent experience will be considered.

Nice To Haves

• Experience in waste, environmental services, facilities services, or another operations-intensive industry; candidates who can quickly learn and support complex technical services will also be considered.
• Familiarity with reporting and analytics tools.
• Experience supporting multi-site or portfolio-level opportunities.
• Multifamily industry experience.
• Bachelor’s degree.

Responsibilities

• Join customer calls, site walks, and presentations to explain Valet Living’s service model and technology.
• Translate waste bill audits and hauler invoice analyses into property-level recommendations covering container count and size, haul frequency, compaction, and recycling streams.
• Design property- and portfolio-level waste stream solutions that account for site configuration, equipment access, enclosure space, truck maneuverability, and municipal or franchise hauling requirements.
• Own the technical narrative for iValet and the broader Valet Living technology stack, including data capture, reporting, dashboards, and service verification.
• Partner with Operations to confirm labor, routing, equipment, and site logistics before recommendations are presented to customers.
• Work with Pricing and Commercial Operations to model client savings, validate pricing against established guardrails, and support margin and profitability targets.
• Lead the technical portions of RFPs, RFIs, and formal proposals, including specifications, scope of work, assumptions, and supporting exhibits.
• Work with property teams, regional managers, and asset managers to document current waste programs, quantify inefficiency, and establish defensible baselines.
• Help design pilots and conduct post-implementation reviews comparing actual results with modeled savings, sharing lessons with pricing, operations, and product teams.
• Train sellers to handle routine technical discussions independently.
• Bridge technical work with Solutions Implementation and Field Operations to help ensure sold solutions are installed and serviced as intended.
• Identify emerging needs, including sustainability reporting, diversion targets, compliance requirements, and technology requests, and translate them into roadmap input for Product, Operations, and Expanded Waste Services leadership.
• Standardize recommendations across national and multi-site portfolios while accounting for market-level hauling and regulatory differences.
• Build credibility with customer executives, owners, property leaders, and industry audiences.

Benefits

• Medical, dental, and vision coverage for the employee and family.
• HSA with employer contributions and Flexible Spending Accounts.
• Flexible time off with no preset accruals.
• 10 company-paid holidays.
• 401(k) with company match.
• Life and disability insurance, AD&D, and business travel coverage.
• Tuition reimbursement up to $5,250 per year and access to an online education center.
• Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs.
• 10% bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level