Dispatcher - Industrial Hazmat Waste Services
About The Position
The Dispatcher-ES coordinates drivers, trucks, and equipment to create capacity, maximize productivity, and provide customers with prompt, courteous, and efficient service. At some locations, the role also monitors and records waste volumes entering a post-collection facility and collects applicable customer fees. The position routes and assigns drivers and loads, monitors driver schedules and hours, and helps ensure compliance with Department of Transportation (DOT) requirements. It also supports vehicle maintenance documentation and, at certain locations, records incoming waste, processes special loads, and handles customer payments and receipts.
Requirements
- Experience in a customer-facing position.
- At least one year of experience in the waste services, environmental services, or oilfield industries.
- Experience with DOT hazardous-material handling and transportation codes.
- At least two years of experience driving or dispatching heavy commercial vehicles.
Responsibilities
- Route drivers to achieve or exceed company productivity goals.
- Assign loads to drivers based on designated routes, jobs, and driver location.
- Monitor route time intervals for gaps.
- Monitor employee hours to minimize overtime and balance hours among drivers.
- Monitor driver times for compliance with Department of Transportation (DOT) regulations.
- Ensure driver DOT logs are current before dispatching drivers.
- Collect daily pre-trip and post-trip inspections.
- Create work orders for the shop, collect completed work orders, and enter the data into a tracking spreadsheet or other systems.
- At applicable locations, determine the content of material entering the facility to support permit compliance and accurate customer billing.
- Document incoming waste using truck scales, laboratory equipment, and computer systems, and track total waste volumes.
- Notify a supervisor or manager about special waste or other special incoming loads; direct or dispatch these loads as necessary and complete required paperwork.
- At applicable locations, receive customer payments, provide receipts, reconcile daily receipts for accurate records and billing, and deposit receipts into the designated depository.
- Perform other job-related duties as assigned or apparent.
Benefits
- Comprehensive medical benefits coverage
- Dental plans
- Vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death and dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
