Sales Engineer (English & Japanese-Bilingual preferred)
About The Position
We are seeking a Sales Engineer to develop and maintain relationships with new and existing customers. This role involves identifying customer business challenges and proposing appropriate IT solutions, creating solution strategies based on experience in System Integration, Network Integration, or Project Management. You will collaborate with vendors to design solutions, prepare proposals and presentations, and present products and services to customers. Responsibilities also include negotiating pricing and contract terms, managing sales documentation, coordinating system implementation and network infrastructure projects, monitoring project schedules, and supporting troubleshooting activities. Maintaining strong customer and partner relationships, managing customer information, reporting sales activities, conducting market research, and contributing to customer business growth through continuous learning are also key aspects of this role.
Requirements
- Business Skills: Experience in System Integration, Project Management, or related IT fields.
- Ability to understand customer requirements and provide effective IT solutions.
- Strong customer communication and relationship-building skills.
- Ability to identify business challenges and develop solution strategies.
- Team-oriented mindset with excellent collaboration skills.
- Strong motivation to learn new technologies and take on new challenges.
- IT Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Knowledge of IT infrastructure such as Network, Router, Server, Security, and Cloud technologies.
- Or programming knowledge in languages such as C, Java, R, Python, or similar.
Nice To Haves
- Project Management experience with direct stakeholder communication and coordination.
- Experience developing marketing strategies and business development initiatives.
- Experience managing cross-functional teams, vendors, and customer-facing projects.
- Japanese language proficiency is preferred.
Responsibilities
- Develop and maintain relationships with new and existing customers through regular meetings and visits.
- Identify customers' business challenges and propose appropriate IT solutions.
- Create solution strategies based on experience in System Integration, Network Integration, or Project Management.
- Collaborate with application, network, server, and security vendors to design the best solutions for customers.
- Prepare proposals, presentations, and demonstrations tailored to customer needs.
- Present products and services directly to customers and communicate their business value.
- Negotiate pricing, contract terms, and service agreements.
- Prepare and manage sales-related documentation to complete contracts.
- Coordinate system implementation and network infrastructure projects with internal engineers and external partners.
- Monitor project schedules and ensure smooth project execution.
- Support troubleshooting activities by working closely with customers, engineers, and business partners.
- Maintain strong relationships with customers and partner companies.
- Manage and update customer information using internal systems.
- Report sales activities and project status to supervisors regularly.
- Conduct market research and identify new business opportunities with colleagues.
- Contribute to customer business growth through continuous learning and proactive problem-solving.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
